Technology Errors & Omissions Insurance

Technology E&O is designed for certain claims alleging that a technology product or service failed to perform, contained an error, or caused a client financial loss, subject to the policy wording.

Match the insurance program to the contracts, technology and growth stage.

Technology companies can create losses that do not look like traditional property or general-liability claims. The right review starts with what you sell, what you promise customers, what data and systems you touch, and how the company is funded and staffed.

Performance allegationsA client may claim that software, implementation or services failed to meet agreed requirements.
Financial lossTechnology claims can involve lost revenue, delay or remediation costs without traditional bodily injury or property damage.
Claims-made coverageMany E&O forms are claims-made, making retroactive dates, continuity and timely notice important.
Contract alignmentThe scope of services promised in contracts should be compared with the activities described to the insurer.
Cyber overlapTechnology E&O and cyber can overlap in some scenarios; integrated forms are common but wording varies.
Defense costsHow defense costs erode limits, retentions apply and consent provisions work can matter in a significant claim.

Questions worth answering before you go to market.

What information should a technology company prepare for a quote?

Useful information often includes revenue, headcount and payroll, services and products, customer contracts, largest clients, data handled, security controls, claims history, funding and ownership, geographic reach, and current insurance requirements.

Why review customer contracts with insurance?

Contracts can require specific policies, limits and endorsements and can also create indemnification obligations. The insurance program should be compared with those promises rather than reviewed in isolation.

Can cyber and technology E&O overlap?

They can. Some policies combine cyber and technology professional liability, while others separate them. The trigger, exclusions, limits and allocation between coverage parts should be reviewed on the actual form.

Coverage descriptions are general. Actual coverage depends on the specific policy forms, endorsements, limits, exclusions and facts of a claim.

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