Insurance for IT Service Providers & MSPs

Managed service providers and IT consultants can have privileged access to client systems, responsibility for backups or security tools, and contractual promises that create both cyber and professional-liability exposure.

Match the insurance program to the contracts, technology and growth stage.

Technology companies can create losses that do not look like traditional property or general-liability claims. The right review starts with what you sell, what you promise customers, what data and systems you touch, and how the company is funded and staffed.

Technology E&OClients may allege negligent configuration, migration, maintenance or professional advice.
Cyber liabilityPrivileged access and managed environments can make a security incident particularly consequential.
Ransomware scenariosAn event affecting the provider or a client can raise questions about incident response, liability and dependent operations.
Professional contractsMSAs and statements of work should be considered alongside the insurance program.
Crime & social engineeringTechnology firms can be targeted by fraudulent instructions, credential theft and funds-transfer schemes.
Third-party vendorsCloud, security and software vendors can become critical dependencies in the service chain.

Questions worth answering before you go to market.

What information should a technology company prepare for a quote?

Useful information often includes revenue, headcount and payroll, services and products, customer contracts, largest clients, data handled, security controls, claims history, funding and ownership, geographic reach, and current insurance requirements.

Why review customer contracts with insurance?

Contracts can require specific policies, limits and endorsements and can also create indemnification obligations. The insurance program should be compared with those promises rather than reviewed in isolation.

Can cyber and technology E&O overlap?

They can. Some policies combine cyber and technology professional liability, while others separate them. The trigger, exclusions, limits and allocation between coverage parts should be reviewed on the actual form.

Coverage descriptions are general. Actual coverage depends on the specific policy forms, endorsements, limits, exclusions and facts of a claim.

Want a second look at your technology insurance program?

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